Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
The holidays are almost here… are your Jira projects ready for a seamless handoff? Join us at the next Atlassian Live to discover how Jira automations and integrations with Loom and Confluence can ...
Whether you're having a blast with the Atlassian team in Barcelona or enjoying Team '25 Europe from the comfort of the on-demand library, this is your pit stop for: 🏆 All new Jira features 🤝 ...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Last year, we commited to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Today, we're excited to announce that Jira's t...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you get started on your Jira journey: Check out our Tips for All Team...
I am using Jira Plans and i cannot find a work item i am expecting in my Plan. I have ruled out Resolution Field (no work items are excluded), Work Source (work item falls within projects selected fo...
can someone assist me here as I am experiencing an issue after I conduct an easy clone from one Space to another. Since we do not have enterprise level access, we were instructed to "clone" our proj...
With Regards to above question, Once the work item is moved to status Done, still due Date showing in Red Color does not look good. is there any way to remove due date for work item only in status ma...
I have specific status types in my workflow that we use to communicate. But when I put a workitem in one of these status types it disappears from the plan. The status types are Resolved...
We're unable to create subtasks as child issues of stories/tasks in a particular project of ours. The configuration of this project is identical to others in our Jira Cloud instance which don't share...
I need to know how to enable Request Types in an Enterprise Plan (or corporate plan). What is the specific enablement path (the steps or configurations needed)? Also, is the Request Type the only fea...
Hi Team, I’m looking to migrate a few projects from one Atlassian organization to another, including all associated data such as issues, attachments, comments, users, workflows, and custom fields. ...
I have a filter that should show me the tasks created between 10/08/2025 and 10/21/2025. In this case the filter is showing 2 tasks (CP-7603 and CP-7580). But there is a 3rd task that sh...
Can the avatar/profile pic of recently new service accounts be changed?
Buenas tardes: Al intentar crear una regla de tipo "Actualizar un campo de solicitud" pero no aparece el campo component en el selector de campos. El campo componentes lo tenemos añadido ...
Ever since 10/20/2025 (there was an AWS outage that day), we've been experiencing severe issues with the Jira phone app for iOS sending notifications about tickets. The delays range from hours to day...
In my automation I'm calling the Atlassian API and want to populate a variable based on the following condition: {{if(or(webResponse.body.id.contains("customfield_1"),webResponse.body.id.contains("...
I need the Summary of the work item to match a specific format. The format is a 3 field format delimited by the vertical bar (|). Each field has a specific meaning but can contain any cha...
What I need is the rule to go through all new work items in a project and if it doesn`t find a due date on one of these it should shoot a mail back to the reporter so he can add a due date. I ...
For analysis purposes, I’d like to track how much time (preferably in minutes or hours) an issue spends in a particular status. Context: I’m aware that there are native Jira apps available for this...
If I enter two or more Fields in the automation trigger FieldChanged, are the two values AND-ed (ie the trigger only fires if both/all are changed) or OR-ed (ie it fires if any of the fields changed)...
Team, We are unable to add a deactivated client user We had suspended this user earlier due to inactivity, and now access is required again. When I searched the user, it appeared as deact...
Hi community, We still struggle with the migration from a legacy automation to the new automation. In the past we could check in the IF condition, if the user that commented had access or not. Scre...
In Jira Cloud I have an enterprise managed project / space with tickets that have a custom workflow. For this workflow I have a Kanban board that has one column for each workflow status. If I impor...
We are operating SAML SSO login in a Jira/Confluence Data Center environment. When users attempt to log in to Jira or Confluence via SSO, they are intermittently encountering the "Something went wro...
Hi all, Very specific question for the community, I still don't think it can be done without a 3rd party app, but hoping a fellow guru knows otherwise. Scenario - Standard hierarchy exists bet...
...emote link response = requests.post(url, headers=headers, auth=auth, data=json.dumps(payload), verify=True) response.raise_for_status() &n...
Hello, I am using LaunchDarkly to connect Jira tickets with their relevant LD flags, under the "Releases" section. Although i can also serach in JQL for "flagName" is not empty, i dont ...
I want to use the /rest/api/3/issue/{issueIdOrKey endpoint to query issues. I followed the docs and created a token with classic read:jira-work scope. When I query an existing issue ...
Hello Folks, I hope everyone is doing well. My project is using a wrong issue type hierarchy and I am appointed to make a correction in it. Currently used - Initiative->Feature->Epic->Task...
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