Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can't Login to Jira Data Centre on Android

lester June 28, 2022

Hello,

We recently setup a Jira Service Management Data Centre and confirmed that the Mobile plugins have been enabled. My colleague is able to connect to the Service Management instance using his iPhone and the Jira Data Centre app for iOS but I'm unable to do so using my Pixel 4a. After entering the IP of our Service Management host I get the error "We're missing something".

 

Is this a known issue and is there a workaround for it?

 

EDIT: Egg on my face, adding http:// to the front of the IP address solved the issue. I don't believe iOS requires this to login

 

1 answer

0 votes
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 30, 2022

Hi @lester Welcome to the Atlassian Community!

Glad you found the cause yourself.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
9.0
TAGS
AUG Leaders

Atlassian Community Events