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having a different view in the side view of an issue

Deleted user Jan 15, 2019

Hello dear Atlassian team,

depending on the user I have a different view when I open an issue with the side bar (see the attached picture). Where can I define that view?

I'd be very thankful about a hint ;)




Bildschirmfoto 2019-01-15 um 14.18.45.png


1 answer

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Answer accepted

Hello Torsten, 

Welcome to Atlassian Community!

The Detail View displayed in the first screenshot you sent is related to the New Issue View and each user can turn it on/off as they want. To deactivate it, the user can perform the following steps:

- Click on the profile picture at the left-down corner > Personal Settings

Screen Shot 2019-01-15 at 16.40.15.png

- Click to deactivate/activate the lab feature:

Screen Shot 2019-01-15 at 16.37.05.png

For more information about this feature, check the documentation below:

The New JIRA Issue View

Please, let me know if you still have any questions.

Deleted user Jan 17, 2019

Hi Petterson,

thank you for your fast reply, that's exactly what I was looking for.

Wish you a sunny day


You are welcome, Torsten.

Have a nice day!

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