Hello Rohini,
Thank you for reaching out to Atlassian Community!
I would like to clarify, you are using Jira Cloud and want to create a new JIRA issue from Slack, right?
At this moment it is not possible to create issues directly from a Slack channel. Would be very nice if you could check this documentation that has a list with all the actions you can do in Jira from Slack.
About the functionality to create issues from Slack, there is a suggestion ticket for this:
Please consider adding yourself as a watcher to get notified about its progress, just by clicking on 'Start watching this issue' on the right panel.
Next steps
Fortunately, we have a workaround for this situation. You can use a third party Jira integration in Slack and then create issues with that. If you are interested in this, you can take a look at one of these add-ons:
If you're interested in knowing more about managing add-ons or plugins, we have a public documentation that contains more information about it!
We really hope this information helps you.
Best regards,
Carlos
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.