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When I move a ticket from one project to another, how do I make that ticket take the new workflow?

When I move a ticket from one project to another, how do I make that ticket take the new workflow of that new project? and the workflow options (Steps) appear at the top of the ticket

 

 

2 answers

Hi Idaima,

When you move an issue/ticket you will be prompted to map it to respective status of the new  workflow, and the ticket will start following the new workflow.

Hello Idaima, 

When you move an issue to a new project, the new workflow should be applied. I would recommend refreshing your issue to see if the UI is not updating on the move. 

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