Want to display sub tasks on Jira core board

[Deleted user]

Okay, working in Jira Core and from what I've researched there isn't a way to actually SHOW sub tasks on your board.  If that is true, it seems like there at least has to be an add on available to utilize that feature - can anyone provide any insight on this please?  Thank you! 

[Tinker Fadoua]

@[deleted] 

It was confirmed by Atlassian Engineer, there is not much you can do with Boards in JIRA Core.

Best,

Fadoua

[Tinker Fadoua]

@[deleted] 

Can you please hide any confidential information and send me a screenshot from the projects page where it shows all the boards available in your instance?

You are a cloud user, your view is totally different than mine. I am a server user.

Best,

Fadoua

[Tinker Fadoua]

Nm

Select one of you boards @[deleted] 

Click on the Down pointing arrow -> View all boards

At the very right of your screen, click on the Ellipsis (...) -> Edit Settings

Best,

Fadoua

[Deleted user]

@Tinker Fadoua Let me know if this helps/if you need other info! 

[Deleted user]

This is what happens when I follow the instructions from view all boards, ellipsis (which gives me the option for project settings)...

[Tinker Fadoua]

Do you have any boards in your instance @[deleted] ?

Please delete the screenshot with all your projects for security purposes.

[Tinker Fadoua]

Nm I deleted it. I didn't know I have a magic wand here 🙂

[Tinker Fadoua]

@[deleted] 

[Deleted user]

Either whoever set it up renamed them from 'boards' to 'projects' or I don't have that function.  But when I select 'view all projects' it takes me to the screen from earlier that you deleted.  

[Tinker Fadoua]

@[deleted]  that's weird!!!!! Those are projects.

I would love to help you more. Let me check with Atlassian people first.

I was thinking a screensharing to guide you.

[Tinker Fadoua]

@[deleted] 

Approved!

Let me know if you want to send me a meeting invite so that you can share your screen. I will be more than happy to help.

Best,

Fadoua

[Deleted user]

@Tinker Fadoua Do you have a certain program that you were thinking we could share through?  We use Slack here in my organization, not sure if we have other platforms available - thought I'd check before that next step!

[Tinker Fadoua]

@[deleted] 

Gotomeeting? Zoom?

Slack doesn't offer the option to share your screen.

[Deleted user]

@Tinker Fadoua  it looks like it has that function.

https://get.slack.help/hc/en-us/articles/115003501303-Share-your-screen-with-Slack-Calls

[Tinker Fadoua]

@[deleted]  thank you for sharing! I learned something.

Now the question how can I add you to my Slack?

[Deleted user]

@Tinker Fadoua Not sure how easy it is - I definitely don't have the permissions to make that happen on my side!

https://get.slack.help/hc/en-us/articles/115003717963-Guest-invitation-permissions-for-organizations

[Tinker Fadoua]

@[deleted]  what's your email?

[Deleted user]

dustin.strange@twinspires.com

[Tinker Fadoua]

@[deleted] 

Did you already create the board? Please let me know what you already did so that I can better assist you.

Best,

Fadoua

[Deleted user]

@Tinker Fadoua Yes, the board already exists along with issues created and in various states (to do, in progress, and done).

[Tinker Fadoua]

@[deleted] 

Go to:

Board -> Configure -> Edit the Filter Query

Make sure to select in your JQL query tasks and sub-tasks. Your board should display both tasks and subtasks

Let me know how it goes.

Best,

Fadoua

[Deleted user]

@Tinker Fadoua I don't see where I have a configure option

[Tinker Fadoua]

@[deleted]  You have to be a board admin. Your JIRA Admin should grant you the permission to the board.

Best,

Fadoua

[Deleted user]

@Tinker Fadoua For better or worse, I'm a site admin.  I came into a company who was already using this software (having not previously used it myself), and they made me a site admin.  So is this something I can accomplish myself?  (And if not, how do I determine exactly who is the appropriate admin to make this happen?).

Sorry for the basic questions - I appreciate your help!

[Tinker Fadoua]

@[deleted] 

Please don't apologize, I am here to help. You can ask many questions as you want. I learn through your questions 😉

Let me send you another message with the steps since you are an admin

Best,

Fadoua