Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sending emails from JIRA to anonymous users

we are looking to set up a project for anonymous users to create request from there we will have 2 teams that will work those request. My question is if we set up a field where they will supply their email address is there a way to send an email to that address from JIRA? Kind of like hey we got your request here is your ticket number type thing.


Any help would be greatly appreciated !!

2 answers


Jira Service Desk is your solution...




Look into the topic, JIRA issue Collector.


Thank you, but this doesn't look to provide a solution for the email piece ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Admins, notify your Jira instance of system-wide changes with the new admin announcement banner

Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their  Jira Cloud instance.  ...

545 views 15 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you