@Nicole Edge , If you can find the 'contact administrator' option in the site , try that. Otherwise i would advice you to reach your IT service desk asking for the JIRA team contact.
We are atlassian community can help jira general queries but your question is specific to your setup which can be only helped by 'your' jira admin
Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their Jira Cloud instance. ...
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