Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

New Jira issue view missing web link

In the old Jira issue view you could use a keyboard shortcut "." to quickly open the Link dialogue window and add a Web Link.  How do I access this shortcut, or feature through the new UI, to add Web Links to Jira issues using the new design?  In my case, I'm looking to do this in epic, story and bug issue types.



2 answers

I have used web links extensively, and you are telling me that not hiding that data from me in my own tickets is a new feature? That's not OK.


In the past, I have recommended use of JIRA as a system of record, but considering this a "feature request" means that I can no longer recommend that in good faith.

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 05, 2019

Hello Jason,

Welcome to Atlassian Community!
Currently, the web link is not available on the new view. We have a feature request suggesting the implementation of this ability:
Please, click on vote and watch in order to hear about updates on the development cycle.


@Angélica Luz - thank you for this response. 

Is there a way that I can disable the new user experience until it is at feature parity with the legacy UI, or change the default user experience to the legacy one until later?

This seems more like a bug than a feature enhancement request, if the intention was to improve the user experience and not break it.

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 06, 2019

You can disable the new view by going to your Personal settings and disable the Jira labs.
Note that, if you are using next-gen, the new view is the default view so even disabling on your profile, next-gen will still show the new view. To check tickets created on next-gen with the old view, you will have to go to Issues and Filters > Search issues.



As of today, Jira obliges me to use the new UI.... So do you wanna tell me, that all my attached web links are lost?


Please add the feature asap!!!

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events