Hi @mohamad nishar
Your best option is to create a support ticket here: https://support.atlassian.com/contact/#/
Atlassian will ask for your logs so be prepared to shared them.
Hope this helps!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.