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Jira Add-Ons page not working

The manage add-ons page (/plugins/servlet/upm) is not working for us.

The page displays list of add-ons but when any of these are expanded the whole list immediately refreshes denying us the ability to edit or configure any of the add-ons.

We run a self hosted JIRA v6.2.

1 answer

Hi @R Dixon 

 

Preliminary action please start jira in safe mode and then start enabling plug-in one by one.

You may find which add-on is causing this issue.

Also, please consider upgrading jira and installed plug-in.

JIRA v6.2 life has already ended it's life and support.

 

Thanks

Rahul

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