Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Configuration error

Hello All,

I completed installation and during configuration, after Database configuration, I am getting 503 error.

 

I see this error in atlassian-jira.log when I stop and start application.

 

2019-06-07 15:28:27,369 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from F:\Program Files\Atlassian\Application Data\JIRA\dbconfig.xml
2019-06-07 15:28:28,432 JIRA-Bootstrap ERROR [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.
com.opensymphony.module.propertyset.PropertyImplementationException: Unable to load values for CacheKey[entityName=jira.properties,entityId=1]
at com.atlassian.jira.propertyset.CachingOfBizPropertyEntryStore.propEx(CachingOfBizPropertyEntryStore.java:332)
at com.atlassian.jira.propertyset.CachingOfBizPropertyEntryStore.resolve(CachingOfBizPropertyEntryStore.java:105)
at com.atlassian.jira.propertyset.CachingOfBizPropertyEntryStore.getType(CachingOfBizPropertyEntryStore.java:133)
at com.atlassian.jira.propertyset.CachingOfBizPropertySet.exists(CachingOfBizPropertySet.java:139)
at com.atlassian.jira.config.properties.ApplicationPropertiesStore.getOption(ApplicationPropertiesStore.java:158)
at com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getOption(ApplicationPropertiesImpl.java:87)
at com.atlassian.jira.crowd.embedded.ofbiz.SwitchingUserDao.<init>(SwitchingUserDao.java:51)
... 3 filtered

1 answer

Check the dbconfig.xml to make sure it has valid xml in it. It looks like it can't load something that it should. If you can't figure it out - I would reach out to Atlassian support.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

65 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you