Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can't add a custom filter.


I have admin authority but I can't add any custom filters. I can do a search but I can't save the search as a filter.


We did add an app called

InProduct translation for JIRA

earlier in the day and wonder if this might be part of the problem.


1 answer

1 accepted

0 votes
Answer accepted
Fazila Ashraf Community Leader Jun 06, 2019

@William Cook  , any user should be able to save a search as filter. If it is just about sharing a filter then it could be related to a global permission issue.


Would recommend you to disable the new plugin and check to validate whether the plugin is the reason.

Hi Fazila,  Thank you for your quick response.  I'll try that.  I have admin permissions.  We are only one day into using Jira and are trying to figure it out.  I'll look into the global permissions to see if they might not be set right.



Fazila Ashraf Community Leader Jun 07, 2019

@William Cook  , to be clear, if you are able to create filter but not able to share, then you can check global permission - shared objects...

If you are not able to save the filter at all, then straight away look at disabling the plugin and test

Thanks Fazila.  Removing the app returned us to full functionality.  We are using Jira Core Server V8.2 and it was incompatible.  We will research other options for translating some of Jira's terms to what our users are more comfortable with.  In the meantime we will use the native Jira references.  Good luck in  your future endeavors!  Live Long and Prosper!



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

New page sharing experience, coming soon to Confluence Cloud

...eans the lock icon is going away, you’ll find all of the lock icon’s functionality in the new Share button.  More visibility into a page’s true access No more uncertainty around w...

26 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you