Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to customize the issue view screen with custom fields ?

I have a custom field with a list of users.  Some users have been deactivated from the list.  In the old view, they were no long able to be selected, but in the new view they still appear.  Is this a known bug?

2 answers

0 votes
Olga Videc Community Leader Feb 22, 2019

Hello @April Busch 

Have you re-index jira after changes?

We use JIRA Cloud, and I am an ADMIN, but the re-indexing link is not under System>>Advanced.

Re-indexing option is no longer available in JIRA Cloud.

Hi @April Busch can I ask what type of custom field you had? It was a user picker or a select field with multiple options?

It was a user picker

@April Buschtry to remove the unwanted users from the project roles and check if they  still appear.

I'm not sure I can do that as my project roles are tied/assigned with groups to which they belong to.  I want the users to still be able to action/assign/comment/etc on the tickets, just not appear in the drop-down anymore

Try to remove the disabled users from the mentioned groups then :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

120 views 6 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you