I tried to hide a field from the 'Edit' screen and made it visible in the 'View' and 'Create' screens only. Now, when I click on the issue from a board or from the search results, it issues seems to open the issue in 'Edit' screen by default. I mean, all the fields are editable(ofcourse, except the file I hid). I am coming from a TFS background, so, in TFS, you need to click the 'Save' button to save your changes but in Jira, all the fields are by default seem to be editable right after you open the issue (i.e going to Edit screen straight).
How do I see the 'View' screen of the issue so I can see my field that I have hidden?
What you are seeing when you open a ticket is the view screen, on it you will only see system fields and custom fields with values on it. Meaning that if the custom fields are null, those won't show up. Within the view screen you can edit fields as you describe (only this you set on the edit screen), but that's not the edit screen. Try opening a ticket and then press the e key on your keyboard, that will pop up the edit screen in which you need to "save" your changes as you are used to.
Thanks for the reply Hernan. I used the e key on my keyboard and nothing popped up. I am trying this on Jira cloud. Not sure if that is the reason.
Anyway, my question was how do I view the issue in the 'View' screen? Because I have made my custom field visible only in the 'View' screen and Jira appers to always open the issue in the 'Edit' screen (and thus my hidden field can never been seen if it continues to do this)
Most likely the e key failed because you were seeing the ticket from an agile board.
The url you should see should be something like
Where SUM-3 is the issue key.
If that's the case, then what you see on the screen is the view screen. As I stated, the view screen also works as edit screen if the fields were added to the edit screen in the first place, else you won't be able to edit those
Yes, thats the url I am looking at. Fields in this screen are editable.
So basically, if a bunch of fields in the View screen are actually also present in the Edit screen, then the view screen will become Edit screen since those bunch of fields need to remain editable there also? Did I get that right?
Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events