Filtering on "labels not in" ignores tickets that have no labels

[Bev Sanders]

I am trying to create a filter for tickets that don't have certain labels but I find that it ignores all tickets that don't have a label. How do I exclude specific labels but still include tickets that have labels = none?

[Brant Schroeder · Accepted solution]

You can add a JQL statement that contains (labels is EMPTY OR labels not in (...))

[Bev Sanders]

Thanks :)