In Jira's new issue view, if you are on an Issue page and the issue has subtasks, you can click + to add a new subtask. When you do, there is a dropdown to select the subtask issue type and a text field for the new subtask description.
When you click Create it takes you to the Create Subtask screen. The problem is that the Issue Type field does not retain the issue type you selected from the main issue screen. Instead, it is defaulted to the last subtask issue type the user created.
This is leading to people frequently creating subtasks with the wrong issue type.
Is this going to be fixed, or has this already been reported?
Sorry to hear you are facing this problem.
Per your description, I can clearly understand that the sub-task issue type selected in the parent view is not carried over to the pop-up opened when finishing the sub-task creation.
Indeed, this is a bug with JIRA application that we've already reported to our developers:
Feel free to vote and watch the bug to receive notifications about its fix implementation and possible workarounds.
At this moment, it's possible to work around the problem by removing the required fields from your sub-task create screen, so the pop-up will not appear and the selected issue type would be respected and use the required fields for the next status of the sub-task (With validators). We understand this is not a very useful option, so we're currently working to definitely fix it.
Please, let me know if you have any questions.
Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across Jira Cloud instance. 📢 Get y...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events