After Installing Self signed Certificate Jira is not reachable

User001 March 15, 2020

Hello everyone,


after I installing Self-signed certificate my jira core is unreachable.
I receive following errors.
Connect jira from outer Server with Ip-Address:8443 and DNS-Name
http://mycompany.bla:8443/

error: Bad Request This combination of host and port requires TLS.


Connect jira from Server with DNS-Name
http://mycompany.bla:8443/


error: Bad Request This combination of host and port requires TLS.

 

And with
Ip-Address:8443
Error:

DatabaseError.PNG

If I write extra https://mycompany.bla:8443 or https:// IP-Address:8443
the error is the same with database as above.

My jira uses Windowus active directory.

 

I took the same values for my jira certificate.  as under in picture

JiraSelfSigned.PNG

 

Maybe this picture is helpful for you

 

JiraNetstat.PNG

 

I don't use appache. I used IP-Tables, but for now I deleted it. 

Has anyone an Idea?

 

 

 

 

 

1 answer

0 votes
Idir badsi March 16, 2020

hi, 
I suggest you to go back to your old configuration for DBCONF, and make the changes on the jira / bin / server.xml, add the this part before <Engine>.... </Engine>: 

<Connector port="8443" disableUploadTimeout="true" acceptCount="100" useBodyEncodingForURI="true" protocol="org.apache.coyote.http11.Http11NioProtocol" maxHttpHeaderSize="8192" enableLookups="false" minSpareThreads="25" maxThreads="150" relaxedQueryChars="[]|{}^\`"<>" relaxedPathChars="[]|" keystoreType="JKS" keystorePass="changeit" keystoreFile="C:/Program Files/Atlassian/JIRA/keystore.jks" keyAlias="jira" clientAuth="false" sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2,TLSv1.3" secure="true" scheme="https" SSLEnabled="true"/>

just be sure about the aliass and the password

User001 March 16, 2020

Thank you for response,

But I receive the same Error with the Database.

This part (relaxedQueryChars="[]|{}^\`"<>") doesn't work in linux aber it is no problem. I wrote it for linux.

In my catalina.out file are following errors.

JiraErrors.PNG

 

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