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Jira and Autotask two way integration

Raju Adluru
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Dec 13, 2019

Anybody done Jira - Autotask two integration?

use case:

New issue created in Jira, should go to Autotask ticket. with all the info.

Updates in Autotask should come back to Jira and issue is updated.

I don't see any plugins or apps available for this.

Any of our experts done this thro REST API or any other way.

 

Thanks and appreciate your help on this.

1 comment

@Raju Adluru did you ever find a solution for this?

Raju Adluru
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 29, 2021

Patrick, no, we did not go with this, Autotask suggests some third party integrators who can help you with this.

May be you can check with Autotask and other sites. Good luck.

Like Patrick Haley likes this

Thanks, it does appear it's possible through Zapier. 

Like Raju Adluru likes this
Raju Adluru
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jul 02, 2021

yes, Zapier is the one, hope you can find solution with them.

Hi Guys,

My team has built a fabulous integration using our own web application (that we use for internal purposes). The tool literally saves me (the project manager) several hours every week. We are currently researching industry needs for something like this and have a questionnaire to gauge needs and interest. 

It would be amazing if you'd answer any of the questions!

https://forms.gle/aQkDaeoTLzfjqdWY8

Just bumping the topic to @Garren Senn  with any updates on integration?

Like Raju Adluru likes this

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