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What skills should a good jira admin have?

Hello all,
I am an active Jira administrator for some time now. In my daily work life I also often notice that on the part of colleagues many questions arise around topics such as Scrum, estimation of story points, etc.. Since I don't have any training in these topics yet, I would be interested to know which competencies a good Jira administrator should have in order to be able to train my colleagues accordingly. Certainly a SCRUM training is of importance, since one should also advise the teams specifically.

I am looking forward to your feedback
Best regards


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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 06, 2021

Hi Tobias,

If your company uses Scrum, then certainly it would be helpful as a good Jira administrator to understand how Scrum works, and the principles surrounding sprints and estimation. You do not need to be an expert in Scrum, but at least a good understanding. 

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