Looking for some guidance on an issue we have currently within our organization. Our BA's/BSA's add requirements directly to JIRA tickets. They are not stored anywhere else. It makes updating/CR's/tracking a nightmare. I am aware of the RJ4 plug in but have also read that you can create a traceability matrix in JIRA regardless of RJ4. We currently have the following issue types in the following hierarchy:
- Initiatives
- Epics
- Stories/Defects/Tasks
- Subtasks
Here are my questions:
- Since JIRA is not meant to be a requirement document (but we are using it as such) does RJ4 allow you to create templates within the JIRA ticket so that formatting etc is easy?
- Is there a way to do that without RJ4? Right now BA's and BSA's put Business requirements into the Epic and then functional/tech/operations requirements into the stories. It's a HORRIBLE way to track requirements.
- What do you currently do to maintain requirements? What system? We do not want to be hunkered down creating full BRD's but need somewhere (that is not in the tickets) to store that information without duplicating efforts?
- How does RJ4 support change management processes?
Thanks so much for your time and consideration!