Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

JIRA not making tickets

Azeem_Begum
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 6, 2019

As of last week emails forwarded to JIRA is not making tickets

1 comment

Comment

Log in or Sign up to comment
Michael Kuhl {Appfire}
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 6, 2019

Hi @Azeem_Begum - This may be an email handler problem.  This troubleshooting article from Atlassian may help.  Note it only applies to the server edition of Jira and you need to be a Jira Admin to follow the instructions. 

For Jira Cloud checkout this article which covers the configuration of mail handlers in detail and may help find the problem.  You need to be a Jira admin to follow that articles instructions also.

TAGS
AUG Leaders

Atlassian Community Events