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I can't register an account because of the geo-political situation in the world. I have not lived in

Дмитрий Лысиков
Дмитрий Лысиков
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December 2, 2023

I can't register an account because of the geo-political situation in the world. I have not lived in Russia for 4 years. How do I register an account?

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 4, 2023

Hi @Дмитрий Лысиков 

I believe that your account is being blocked due to your email address domain ending in a .ru top-level domain.  Even if your IP address is not located within Russia or Belarus, your domain technically is based in Russia.

Try creating an account that doesn't use a .ru address for your email.  If you're still getting blocked, try reaching out using https://www.atlassian.com/company/contact/purchasing-licensing

This link should put you in contact with our advocate team that can better help here.

Andy

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Jack Brickey
Jack Brickey
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December 3, 2023

Hi @Дмитрий Лысиков , 

I will flag for Atlassian input.

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