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Halp
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A fresh new integration experience calls for a fresh new look and feel. It’s hard to believe it’s been nearly two years since Halp joined the Atlassian family. 🤯 A lot has changed in those t...
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TL;DR: Next week, we're rolling out a brand spanking new Jira integration experience and there could be an opportunity for you to save money on your next Halp bill. 💸 We know that connectin...
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Check out the latest updates to our Jira integration experience and submit a request to get it switched on for your team! Hey y’all 👋 As you might recall, earlier this year we made some BIG chan...
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Halp’s conversational ticketing functionality is now generally available in Jira Service Management – for free. We recently shared some exciting updates to our Jira integration, including a new st...
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Greetings, friends, Chances are if you’ve been spending some time in the online Community, you’ve noticed some members with the lozenge “Community Leader” next to their names. These folks are not m...
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※本記事は、Nicole Pitaroが2022年2月23日に公開した英語記事「Meet Atlassian Assist, Halp’s new partner in crime」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 新しくフレッシュな連携エクスペリエンスと新しくフレッシュなルックアンドフィール。 Halpがアトラシアンファミリ...
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※本記事は、Nicole Pitaroが2022年2月17日に公開した英語記事「Introducing a new & improved Jira integration experience 🎉」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 来週、最新のJira連携エクスペリエンスを段階的に開始します。これによって次回のHalpの請求額が減る場...
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Hey Halp community! 🙋🏻♀️ Where does the time go? It’s like we blinked and suddenly we’re all the way through the holiday season and a month into the new year. While the chilly temps have force...
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TL ;DR: Start your year on a productive note and watch our webinar on demand to learn 3 advanced Microsoft Teams features you should be using in 2022. The pandemi...
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In today's hyper-competitive customer and sales landscape, a rep's success often hinges on the efficiency of their operational support. But the ops managers who reps depend on are also res...
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TL;DR: we announced some big updates to our SLAs features As most of you know, a Service Level Agreement (SLA) is a common concept in ticketing systems to track the amount of ...
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Over the past two years, thanks to the pandemic tons of teams have joined in on the conversational async distributed work-life by either adopting Slack or Microsoft Teams. For many companies the shif...
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Need some halp with Halp? We’ve got a new portal that makes it easy to securely submit and track your support requests. We will officially disable our current support email (support@halp.com) on Nove...
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Oftentimes our best product updates are not derived from our team, but from our amazing customers. We love getting to hear your ideas and make them a reality. That’s why we’re excited to sha...
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For many, summer is the best time to get a little rest and relaxation in. But as Halpers, we like to mix our R&R with a little bit of GSD (get sh*t done). While we definitely had our fair share...
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Our latest feature helps us bring your Halp ticketing experience in Microsoft Teams to a whole new level: introducing Halp Ticket Details view. With the Ticket Details view, agents can c...
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When we first built Halp, our user base was comprised mostly of IT professionals managing common technical support requests lik e keyboard replacements or access requests . Our feature set was fo cus...
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本記事では、2021年8月25日にアトラシアンが主催したWebセミナー 【Slack＆Microsoft Teams利用者必見！】チャットツールを瞬時にヘルプデスク化する「Halp」で実現する生産的な問い合わせ対応 にて頂きました質問とその回答をまとめました。 質問&回答 質問 回答 1 日本で...
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チャットで同じような質問の対応に時間を取られてしまう…ということはありませんか？ リモートワークが主流になりつつある今、チャットでのコミュニケーションは非常に便利ですが、その気軽さゆえに同じような質問や問合せがたくさん来てしまい、手に負えなくなってしまったり、同様の対応の繰り返しに無駄を感じているという方も多いのではないでしょうか？ アトラシアンの新製品「Halp」は、...
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Hey Community, We are excited to announce that we’ve added a better way for Microsoft Teams users to visualize and access your current Halp tickets. Introducing the Halp Tab for Microsof...
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It’s been a little over a year since Halp joined the Atlassian team, and it’s true what they say: time flies when you’re busy building the ultimate modern ticketing tool – or at least I think t...
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TLDR: Don't miss Halp's webinar outlining productivity hacks for Slack and Teams! As employees make their return to physical offices – and many remain virtual – businesses are more reliant t...
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2021 is flying by, and the Halp team has been hard at work cranking out new features for you. We’ve spent a lot of time this quarter adding improvements that offer a more streamlined experience for...
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Is your company using shared Slack Connect channels to provide customer support? For most SaaS companies, the number-one driver of long-term growth isn’t acquiring new customer...
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Hello Halp fans! As you know, Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this video...
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Hello Halp fans! As you know, Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this video...
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Hello Halp fans! As you know, Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this video...
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