Only one user cannot login via ldap in jira

Andre March 8, 2018

I have a strange problem. (Using ldap)

All except one user can login in Jira. Moreover the user can login in confluence without any errors.

We tried different username-id and email address  but it still not work. Also changed jira groups in any combination.

Do someone is familiar with this kind of problem ? :/ 

2 comments

Gezim Shehu [Communardo]
Community Leader
Community Leader
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March 8, 2018

Can you try disabling Incremental Sync, Syncing the directory, then renabling the incremental sync again.

Andre March 14, 2018

OK found the problem.

The "userid" attribute was formatted, in base64.

If someone have the same Problem: Check the LDIF in your LDAP.

Gezim Shehu [Communardo]
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 19, 2018

Thanks for sharing

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