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Jira application is not sending the mail(TLS 1.2 need to enable)

vinothkumar kathirvel
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April 9, 2022

Hi Team,

Please note, I have assigned the cases to my team members and they have to get the notifications on the same in O365 mail. But after TLS 1.0/1.1 deprecated by Microsoft. They only supporting the TLS 1.2 encryption to sending mail. I request you to add-ons this TLS 1.2 encryption in the jira application. Then we will get an e-mail notifications.



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Nic Brough -Adaptavist-
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April 9, 2022

Welcome to the Atlassian Community!

You'll need to set a flag on your Server to do this - see

Cloud has this set already, it only supports TLS 1.2 and 1.3.  See for exactly which TLS configs the various applications use.


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