Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Facing issue while importing backup file from prod to stg jira

I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 15, 2017

Getting below issue while importing backup file from Prod to Stg jira. 

"The path to the JIRA backup zip file is not valid"


1 comment

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 15, 2017

That means the server is unable to read the file from the place you have told it to read from.

You need to put the file in the right place, and ensure the user running Jira has full read/write access to the file


Log in or Sign up to comment
AUG Leaders

Atlassian Community Events