Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

fixing or disabling "Provide Feedback" button

Hi -new user to Confluence Server taking over for an individual who's left the organization. 

In other words, I have no idea what I'm doing. 

Our "Provide Feedback" button on our public KB doesn't work. The form pops up but when users hit submit, there's an error that says: 

"Oops! Something went wrong...

There was a problem submitting your feedback, likely due to the configuration of this form. You might want to contact the site owner to let them know about this issue."

As I am now the site owner, I need to either fix this or turn the feature off. I'm not sure where to go in the settings to do that. If someone could point me in the right direction, that'd be greatly appreciated. 

If it matters, we're using a Brikit theme, I'm honestly not sure if this button is part of the Confluence part or the Brikit configuration. The error occurs when using incognitio mode, after clearing the browser cache, and when using  a different browser altogether. I've attached pictures. Thanks!

 error.JPG      provide feedback.JPG


2 answers

To be honest I've never seen such a button in Confluence. You sure this is not some kind of App?

That's entirely possible. I'm not sure of anything, but if I can eliminate it as a Confluence thing, then that still helps as it will limit where I look for solutions. 

I can't find it in any of the apps that are running in our instance, so at this point I don't think it is but as I said, I'm new to the platform so I'm just making best guesses.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Confluence Mythbusters: Does Atlassian even use Confluence?

Hi, Confluence collaborators! As part of #Confluence-Collaboratory month, we’ve created a very special Mythsbusters segment, where we're dive into an interesting myth and uncover the truth behind i...

1,499 views 7 29
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you