Hi @L ,
Welcome to the community.
Similar problem solution is described by Atlaassian Team @Andy Heinzer in https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563.
This should be related to pending payment. Please check
Hi @L ,
Raise a ticket to find out why site is deactivated by following steps.
Regarding Domain verification,
Verify your company’s domain to prove that you own all user accounts with that domain. Your company’s domain is everything that comes after the @ symbol in the email addresses of your users’ accounts. For example, Atlassian owns the domain atlassian.com.
You can read more about it in https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/
Please accept the answer if this resolves your query.
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