Why doesn't commenting on a confluence page work?

[heikki.niiranen]

There is only a forever spinner and the error console shows a TypeError related openDialog. Were using confluence cloud.

[Boris MBOUMEHANG]

Hello Heikki, 

First of all, welcome to the Atlassian community :)

Could you please answer the following questions, for me to have more data about your issue? 

• Do you encounter the issue with every browsers you use, or just some of them (please, list them)? 
• Could you please list me (or show me a screenshot of) all your browser's plugins/add-ons?
• Do you encounter the issue with all only one specific page, or with every pages of your Confluence instance?
• Do you still encounter the issue when refreshing the page? 
• Do you still encounter the issue when trying to access your page from an external network (not your Corporate network)?
• Could you tell me if you use some specific macros in your page? If so, could you please list them?

In parallel to this thread, I advise you to open a ticket to the Atlassian support.

Thanks in advance.

Best regards,
Boris