Hi,
I am not able to get the users list when I use @ as bellow. I am using Chrome
@Anil Eapen Pallithekethil
Have you tried a different browser to see if this is an issue in all browser? Have you tried clearing your cache to see if this fixes the issue?
Hello there @Anil Eapen Pallithekethil! Just like what @Brant Schroeder suggested, the first thing we need to make sure is to check if the issue that you are facing is coming from Confluence or Jira.
With this in mind, I have a few questions to ask you:
Are you creating a page in Confluence or adding text to a Jira issue? If you are using Confluence, are you using the New or the Legacy editor? You can check this link for details on how to identify your editor: Which editor does your page use Are you still facing this behavior? Did your site administrator check your permission set?
I checked our status page for any issues around the time your reported this behavior here, but there was nothing wrong at the time.
Let us ear from you!
Yes, tried that. But still not working
I have escalated to Atlassian they will be able to look at your cloud instance.
@Anil Eapen Pallithekethil One more question was this working in the past?
It is Confluence. I am trying to edit a Confluence page. I am still having this issue. Our administrator and me together had a look and can't see any permission issue. Can you confirm what are the permission I would need?
This issue has not been resolved. Please advice
Thanks
Anil
@Diego Is this something the support team can take a look at on their cloud instance?
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