Video uploading as attachment "stuck" in spinning

Maria Christensson March 6, 2024

Hi, 

We have a case where av video is uploaded in a ticket in Jira Cloud as an attachment. Sometimes the attachment window-box is grayed out and the icon is stuck in a spinning-mode.

Is this an expected behaviour when the attachment is a video and it takes longer time to be attached, or what might be the cause & solution?

Greenshot 2024-03-06 14.41.26.png
Kind regards,
Maria Christensson

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