Hi,
We have a case where av video is uploaded in a ticket in Jira Cloud as an attachment. Sometimes the attachment window-box is grayed out and the icon is stuck in a spinning-mode.
Is this an expected behaviour when the attachment is a video and it takes longer time to be attached, or what might be the cause & solution?
Kind regards,
Maria Christensson
@Maria Christensson are the videos really large? If they are that could be the issue.
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