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User Profile Error when no picture

James Pearse
July 31, 2019

Getting an error with user profiles in Confluence.

When a user doesnt have a photo setup in their profile it is affecting the pages and searches for users - see attachments for example.

Capture1.JPGCapture2.JPG

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 8, 2019

Hello James,

Thank you for reaching out to Atlassian Community!
I tried to replicate this issue on my local environment, but it worked normally.
Just for us to better understand and help you with this issue, can you please let us know when did this issue start?
If you also have Jira, can you test if the same issue occurs when you search some user in Jira?
Is this issue happening on the new confluence editor or it also happens when you try the old editor?
Also, what browser are you using? Can you test using another one?

Regards,
Angélica

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