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Migrating Confluence server to cloud fails 0% with no details

Joel Roberts July 31, 2019

I have a Confluence server used for a trial. I just created a cloud subscription. I have install the cloud migration assistant. I run the analysis. I create a plan but it fails almost immediately at 0%. There is no details on what the error was. I have even tried a very small migration of 3 pages. I have admin rights in both the server and cloud. 

1 answer

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Maren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2019

Hi Joel,

Sorry to hear you're having issues with the migration assistant. The best way to troubleshoot is by reaching out directly to our support team - just choose "migration support" in the first dropdown to ensure your ticket gets sent to the right team quickly!

Cheers,
Maren

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