Issue: Cannot change page width or see "More actions" when editing certain pages

[Andrew Lin]

I am encountering a bug where I cannot change the page width or see the "More actions" menu dots when editing certain pages.

This is what I see when editing the pages. Normally there would be the 3 dots at the top next to the "Close" button, but they are not there. Normally there would be the -><- button to change the page width right underneath that, but it is not there either. 

I thought this might be a space settings issue, but other pages in this same space do not have this issue.

Has anyone else encountered this issue? Do you have a solution? Please help!

Thanks,

Andrew

[Sam Kardasz Administrator]

I'm having this same issue, except it's on the main overview page of the Confluence space. Any update on this bug being fixed rather than piecing together workarounds?

[Dave Mathijs]

Hi @Andrew Lin ,

Do you have a horizontal scroll bar on that page? Otherwise, try the zoom out function of your browser. Is this happening to new pages only?

[Andrew Lin]

Hi @Dave Mathijs, thank you for your reply. To answer your questions:

There is no horizontal scroll bar on that page. Zooming out does not fix the issue. This is not happening to new pages - it is on two existing pages only.

-Andrew

[Dave Mathijs]

If you copy the impacted page to a new page (with a different title), and publish that newly created page, do you have the same?

[Andrew Lin]

The issue does not exist with the copied page.

[Dave Mathijs]

As a workaround, I would rename the original page and delete and use the copied page for further editing. Strange indeed.

[Andrew Lin]

Thanks. We are using this workaround now.