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Is it possible for admin to access personal space when owner of the space revoke all access?

David D_w2131j

Hello, I am currently using Confluence Cloud in the premium version and I'm the site admin.

If a user has set up a personal space and denies access to all groups including all admins, is it still possible as an admin to see the space and edit the rights?

Regards

Accepted answers

Del Jensen

I don't know if you can directly, I haven't tried that out but will.

Another option is as an admin, you can go into Site Administration -> User Management, look up the user account and then select the "Log in as user" option. The user will receive a notification that you did this.

Screenshot 2021-08-05 074913.jpg

All comments

Del Jensen

I don't know if you can directly, I haven't tried that out but will.

Screenshot 2021-08-05 074913.jpg

G subramanyam

Hi @David D welcome to the Atlassian community.

May I request you to look at this Document and it's sections for steps and details.

Stay safe and stay healthy.

David D_w2131j

Thank you very much! Good to know

David D_w2131j

This is usefull, but unfortunately not for confluence cloud applicable.

G subramanyam

Thank you for checking that document. Their are 2 sections in that link. One for Cloud which I posted and another for Server, just in case you would like to skim.

David D_w2131j

Dear G,

thanks again!

Yes, I really didn't check that correctly. (Sorry! The document is also for the cloud version.) The thing is, I already knew the space permissions recovery option. However, this option only applies to "normal" spaces, not to personal spaces.

Kind regards,

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