Is exporting as word broken in Confluence?

André-John Mas
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September 3, 2019

I am using the cloud version of confluence and attempted to export a document as Word. I then tried opening this as Word, which I could not do. Opening the document in a text editor I see the content is actually formatted as an e-mail, using multipart format with an HTML part.

Is anyone else running into this issue? As a workaround we are exporting as PDF.

An example:

 

Date: Tue, 3 Sep 2019 20:11:39 +0000 (UTC)
Message-ID: <1420492127.261.1567541499134@2be06cdb6d71>
Subject: Exported From Confluence
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_Part_260_1779287510.1567541499133"

------=_Part_260_1779287510.1567541499133
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Content-Location: file:///C:/exported.html

<html xmlns:o=3D'urn:schemas-microsoft-com:office:office'
xmlns:w=3D'urn:schemas-microsoft-com:office:word'
xmlns:v=3D'urn:schemas-microsoft-com:vml'
xmlns=3D'urn:w3-org-ns:HTML'>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=
">
<title>Export Test Document</title>

<!-- REMOVED THE REST HERE -->

</body>
</html>
------=_Part_260_1779287510.1567541499133-- 

 

2 answers

0 votes
Nigel Sim June 10, 2023

This is a known issue that was reported 8 years ago today. https://jira.atlassian.com/browse/CONFSERVER-38237

0 votes
Steffen Hansen
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June 8, 2023

Same problem here, Confluence 7.18.3, server version. Any update on this?

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