How to integrate Zoho & Confluence for quick searches in the knowledge base?

[Lutfiyya Dhalla]

Hi Confluence Community! 

Currently I am using Zoho for my CRM and Confluence as a knowledge hub. I want to add a search widget to Zoho so my customer service reps have easy and fast access to knowledge within the CRM. Does anyone know how to do this? 

[Shannon S]

Hi Lutfiyya,

I'm not very familiar with Zoho but it appears the widgets are made by their users with their development kit.

If you're having trouble with that, I would recommend reaching out via Zoho's community for help there. If you have any specific questions about Confluence's API itself, you can raise a question with us or at our Developer community.

Regards,

Shannon

[Randy Horton]

Hi Lutiffya and Shannon, 

I was curious if you ever found a solution to the question of, "How can I search Confluence pages within Zoho for related information"

[Shannon S]

Hi Randy,

Welcome to the Community, and thanks for following-up.

I'm not familiar with Zoho myself, and it seems that our community may not be either. I recommend using the links to Zoho's community that I shared with Lutfiyya. They would best be able to tell you how you can do that within Zoho.

Shannon