Halting subscription but retaining space

Vineetha Menon May 31, 2018



I would like to pause my Confluence subscription for an undefined period. Will doing so delete my space or would my access change to read-only?

Please advise.




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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2018

If you stop paying, it will last for a week after the last payment, be inaccessible for a further three, and then permanently deleted.  So, no, you can't "pause"

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2018

Nic is correct; we permanently delete Cloud instances after payment is past due for a month.

You can have a look at my reply on the below thread that was made recently:

Let us know if you have any questions about that!



Vineetha Menon June 1, 2018

Thanks, Nic and Shannon, for your prompt responses. Appreciate it!

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