Google Drive File Macros not working

[Fuad Dawabeh]

When I select the Google Drive File macros, a window opens and then it just keeps loading without ending. I can't use this macros. Is there something wrong with this macros?

Thanks in advance. 

[Diego]

Hello there, @Fuad Dawabeh !

An interesting behavior of the macro this one. The first thing we can try is:

• Add the macro while using the incognito mode

Or

• Clear the browser cache

There are other things that we could check, Fuad. Here is a list of those:

1. If this behavior is present in different browsers
2. If this affects other macros (loading and never stopping)
3. If this affects other users

There is also a number of things I would like to clarify. Would it be possible for you to help me with it? Here they are:

• Are you using the Atlassian macro for Google Driver? ([Atlassian Marketplace] Google Drive for Confluence (Official))
• Would it be possible for you to share some screenshots of what is happening?
• When did you first face this issue?

One important note:

Do not forget that our community is an open space, Fuad. With this in mind, take care not to share sensitive data within this thread.

I hope this reply helps us to get up to speed with the solution to your situation! Let us hear from you, Fuad.