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Get Legacy editor in Confluence Cloud Instance

Julian Desanzo April 29, 2022

Problem

I am working on a Confluence Project and need the Old Editor due to the extra flexibility given by "Section" and "Column" macros. Particularly, I am interested in THIS implementation of the Aura Macros where different sections and columns are influenced by a specific background color.

As stated in the following question, (and this one) the apparent solution is to ask one of the community administrators to activate this functionality manually. 

I have also tried alternative solutions like importing pages created with the old editor, but had no positive results in this attempt.

Question(s)

  • Do you know how the support could rollback this version of the editor?
  • Does anyone know an alternative solution to getting the old editor?

1 answer

1 accepted

1 vote
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 29, 2022

Hi @Julian Desanzo ,

The Community cannot help with this. You need to contact Atlassian Support.

Julian Desanzo April 29, 2022

Hi Jack, 

Thank you for your answer. I have the free plan of confluence and can not contact the Atlassian Support. 

As you can see in the following screenshot, apparently the community can open a ticket on my behalf. Is this correct or am I missing something?

Webaufnahme_29-4-2022_123946_community.atlassian.com.jpeg

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 29, 2022

Hi @Julian Desanzo , I'm happy to mark this post for Atlassian review. TBH, I am unsure if the old editor can still be enabled or not.

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2022

Hi @Julian Desanzo,

I see you already raised a ticket with the customer advocates team. I'll move your ticket over to support and I can help you from there.

Keep an eye out for my email!

Take care,

Shannon | Atlassian Cloud Support

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