ERROR: Unable to create comment

[Hans Fast]

1. Highlight text
2. Select Add Comment
3. Write comment
4. Save
5. Warning / Error
6. Tried selecting more specific text.
7. Still same issue.
8. User is stuck. Comment cannot be saved.

See screenshot.

[Bridget Maloney]

Hi @Hans Fast ,

I have encountered that before as well, and it seems to happen when too close to a macro.  I like that you already tried more specific text.  Alternatively, have you tried to highlight the "Product Management" header in the line above your paragraph, instead? 

If that still doesn't work - I would recommend submitting a bug to Atlassian - or using the "Feedback" option in the lower right when editing (bc it looks like that might be on the new editor).  I do feel like I encounter this more in the new editor than the old, but its hard to say for sure.

Good luck,

Bridget

[Hans Fast]

Thank you for answering @Bridget Maloney .

Yes I tried the header as well, same problem. It's weird and possibly your suggestion will make for a workaround - I'll try it. Yepp, it's the new editor.
Thank you.

[Tonya Seibert]

@Hans Fast I am having the same issue. How did you solve the issue?

[Hans Fast]

@Tonya SeibertI could not solve it. I had to move the comment to somewhere else on the page :(