Critical path on gantt chart planner

김유진 February 13, 2023

Hi, i've imported mpp format file (MS project) to gantt chart planner on confluence cloud.

On MS project, I could see critical path. (with red color line).

But on gantt chart planner on confluence, I cannot see critial path.

- I checked critial path on Feature menu.

- Tasks have depencecy (not all task but some of them)

Would you help me to see critial path on gantt chart planner on confluence cloud? 

 

 

5 answers

2 votes
Takafumi Ohtake -Ricksoft-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 13, 2023

Hi @김유진 

No, you don't have to re-install the app.
Cloud apps are automatically updated.

If your issue hasn't been fixed yet, please feel free to raise a ticket via our support portal.

Regards,
Takafumi

1 vote
김유진 February 15, 2023

Thank you for your help!

Now it is clear and I also can see critical path on my screen too.

Have a nice day :)

1 vote
Takafumi Ohtake -Ricksoft-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 13, 2023

Hi @김유진 

We found a bug related to the critical path feature.
And we have fixed it today.
So your problem may have been resolved by the fix.

Regards,
Takafumi

0 votes
김유진 February 13, 2023

Hi @Takafumi Ohtake -Ricksoft- 

Thank you for quick feed back :)

Should I re-install gantt chart planner for fixed applicaton?

 

Thank you !!  

0 votes
Takafumi Ohtake -Ricksoft-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 13, 2023

Hi @김유진 ,

I'm Takafumi from Ricksoft, the vendor of the app.
Thank you for using our app.

We'd like to investigate your problem further.
But, we can't do it without the MPP file and screenshot of the Gantt Chart.

Could you raise a support ticket via our support portal?
https://ricksoft-support.atlassian.net/servicedesk/customer/portal/37

Regards,
Takafumi

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