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Confluence Gliffy diagram returns 404 when accessed in a Jira(plugin)

Gen Gulay January 4, 2023

I am developing a Jira plugin and my plugin wants to access a publicly available Gliffy diagram image, the url provided in embed dialog works when accessed via browser but when access using a java api it returns 404 file not foundg1.png

It has a work around though, but you have to know the attachment id of the and use another rest api to get attachments instead which can be found in the network tabs

{$confluenceBaseUrl}/download/attachments/{$attachmentId}/{$attachmentName}?version=2&modificationDate=1672036000760&api=v2 when embedding to a jira Issue

Alternative API usedgliffy2.png

its such a pain in the neck work around especially when you have a lot gliffy diagrams to embed.

has anyone experience this? thanks :D

2 answers

1 vote
Samie Kaufman - Your Gal at Gliffy
Community Leader
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January 5, 2023

Hi @Gen Gulay !

If Deepak's suggestions don't help you solve this, please feel free to email our support team at

Our PM might be curious to hear more about how you're using Gliffy between Confluence/Jira + your needs within this use case. Would you be willing to have a convo with him? I'd be happy to make an introduction! :)


0 votes
gen gulay January 16, 2023

hello, it seems that it was a fault on our end, issue is resolve now thanks

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