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Clients are not able to see JIRA macros

Jonathan Bohlmann
Contributor
April 24, 2023

We have a status page in confluence that our customers access (per project).  We are using the OOTB JIRA macros to show a count and graphs of their JIRA tickets.  Since we are using JSM, they client is getting errors when viewing the page.  Is there a macro out there that allows a portal/JSM client to see a list of tickets/counts in Confluence?cda9a9da-00b5-45e9-b93d-f5db40cadeab.png

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Jonathan Bohlmann
Contributor
April 27, 2023

We ended up putting an iframe in the status page.

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Alex Koxaras -Relational-
Community Champion
April 25, 2023

Hi @Jonathan Bohlmann 

No there isn't a way and out of the box, to do that in Jira. Inside your confluence you could paste an image of the results. If a client doesn't have a valid license and project membership, he/she will not be able to see anything from Jira.

So you can either paste a still snapshot of your results, of buy a 3rd party app like Dashboard hubs, which store some date outside of confluence and can easily share a dashboard with clients.

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