Classification using label “FAQ”

Sophie Karevzka July 29, 2020

I’m thinking to organize my knowledge base by different features of our software and was wondering if it could be a good idea to use the label “FAQ” for all FAQ pages that will be classified under the relevant section rather than creating a section called FAQ which will be once again organized by different subsections corresponding to different functions/features. I would like to have your insight on this way of using label.

Below is the schema I have in mind:

Section A

  • page 1
  • page 2 (label FAQ)

Section B

  • page 1...
  • page x (label FAQ)
  • page y (label FAQ), etc.

Instead of :

  • Section A
  • Section B
  • Section FAQ
    • Section A
      • page 1
      • page 2…

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