Can't import a backup file

[Minh Bui]

Hi everybody,

I have confluence backup file. but I can not import to my cloud the progress was stopped when it's 20%.

Please help me to fix it. 

Thank you,

Minh Bui

[Nic Brough -Adaptavist-]

This needs to go to Atlassian Clouod support - https://support.atlassian.com/contact