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Attempting to import a space results in an error

Dan Haab
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August 17, 2021

I am trying to import a space from a different cloud instance but I get the following error message.

Multiple entries with same key: confluence-administrators=administrators and confluence-administrators=confluence-users

I can't find any information specific to this problem from a quick interweb search. Any help would be appreciated

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Dan Haab
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2021

For anyone that happens to run in to a similar problem:

This problem was resolved by Jira Support when they found that the exportDescriptor.properties had the incorrect defaultUsersGroup.

The export file had -> defaultUsersGroup=confluence-administrators

Where it should have been -> defaultUsersGroup=confluence-users

Once this was resolved in the export file the import worked as expected. Thanks to Jira Support for the help on this.

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