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Any ideas to create relevant confluence usage KPIs?

Edited
Mauricio GALVEZ Community Leader Jun 10, 2022

I'm wondering how to implement "technically speaking" relevant KPI "of usage" for Confluence in my organisation.

I got some inspiration from Jurgen Appelo. In his book Managing for Happiness, he suggest (as Jordan B Peterson does) 12 rules to ensure the relevance of indicator, as follow:

  • Measure for a purpose
  • Shrink the unknown
  • Seek to improve
  • Delight all stakeholders
  • Distrust all numbers
  • Set imprecise targets
  • Own your metrics
  • Don’t connect metrics to rewards
  • Promote values and transparency
  • Visualize and humanize
  • Measure early and often
  • Try something else

But I'm still lacking of real metrics :( any ideas ? 

Exemple :

  • Total amount of new users that have created content in the last 30 days
  • Total amount of updated pages in the last 30 days
  • [Search] Total amount of (key-words) searches without results (page)

Do you have any idea ? 

1 comment

G subramanyam Community Leader Jun 14, 2022

Hi @Mauricio GALVEZ welcome to the Atlassian community.

I found these five marketplace plugins you should explore for the confluence KPI's.

Like Mauricio GALVEZ likes this

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