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Matt Richards
Matt Richards
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May 30, 2023

A user reports that they are unable to select a site when attempting to create a jira ticket from a shape in Whiteboards. Their sites list is empty.

How do I resolve this?

 

Screenshot 2023-05-30 at 2.47.56 PM.png

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Matt Richards
Matt Richards
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
June 6, 2023

Just in case anyone runs into this, it was apparently a cookie issue. Clearing the user's Atlassian cookies and reloading the site resolved the issue. 

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